Vinted Users Share Frustration Over Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
